No of Reviews : (8)

I had a ticket for a flight out of Chicago (Ohare) to Los Angeles (LAX) on a Sunday night. I got to the airport to find out that the flight had been overbooked and I was placed on a "confirmed awaiting seating assigments" list. Unfortunatly not enough people missed the flight, or volunteered to give up there seats so I was bumped off the flight. In this process of waiting for my seat I was confronted with rude employees, who didn't care to explain the situation to me. I am only 19 years old and I have never had this occur, I was very confused, and no one cared to help me with my questions. I tried explaining that I had school the next day and medication I needed to take in my luggage, yet the staff waited to tell me that I didn't make it on to the flight after the plane had already taken off. They got me on a flight the next morning, then told me I could choose between $575 or a free round trip flight. The rep told me that taking the $575 would be smarter, so I did. He then said United would put me up in a hotel room and pay for transportation there. I live with my family and wanted to go home so I asked for transportation money instead. The representative calculated how much a cab fare would cost to my town, and came up with $25 each way. He then gave me two $25 vouchers, one for the way there, one for the way back to the airport. I have no idea how much cabs cost and believed what I was told, and accepted the vouchers. When I arrived home the cab fare was $80, I was beyond mad. I am a college student who is very low on money, I can not afford to pay for OTHER PEOPLES MISTAKES. I had to take a cab to the airport the next morning which cost about $80 again. I talked to several people at the airport and all they told me was basically that since I had accepted the vouchers that there was nothing they could do about it. They also told me that since the economy is so bad that they can only give out $25 vouchers, and that I could call customer service but they would just tell me the same thing. How on earth is a hotel room and transportation equal to two $25 vouchers? When I got to LAX I had to get another cab since the person who was going to pick me up the night before had to work now. All these cab rides costed me around $250, once again, I am a college student who has very little money. So basicaly United screwed me over, I was unable to fly out on Sunday night, I missed school on Monday, I could not take my medication and now have to see a doctor to try and somehow fix this, I had to pay $250 in extra cab fares, I didn't have my clothing, mediciation, and other things I needed that were in my luggage which was on the plane, I was faced with several rude employees and I wasted hours of my time waiting at the airport. I will never fly United again and hope those of you reading this will choose a different airline as well. Thank you..

Overall, we were satisfied with the United Airline, service and the flight in excellent. Clean and comfortable plane. We also flew to San Francisco, Las Vegas then back to Australia and have no complaints at all. The fare was the cheapest I could find and would fly with United again...

When i flown from Chicago, United Airlines announced the prices of business fares on flights were reduced. Fares will be cut by as much as 40% and the discounts will also apply to connecting markets. They provided passengers with quality food and snacks. .

I traveled 90% of the time for business for eight years and I preferred using United Airlines for comfort and free first-class upgrades. Good customer service and flight tickets are very cheap. The flights of this airlines are on time...

This Airlines have great flights and highly recommended. For any occasion flight attendants are very jolly and seem happy to serve the passengers. Customer service is very good. The snacks were provided me with best quality..

United Airlines planes that pass through Chicago O'Hare are extremely reliable and fares of services are very cheap. When I flew in this airlines, I noticed that the flights are very clean and staff were polite. Snacks and drinks were provided me with free of cost...

Very good customer service. They were given me correct information about my initial reservation and then was completely able to get any help from them. That there are no more best airlines compared with United Airlines. So i want to use this airlines only..

United Airlines is a low fares airline which can allow to fly on the second largest airline to Singapore, Vietnam, Kuwait and Frankfurt. Whether traveling for vacation or business, we can save money on this cheap plane ticket on United Airlines..