No of Reviews : (16)
Over all United Airlines Rating
Coverage 10.5%
Cost 9.2%
Customer Service 11.3%
Claims 11.6%
   

 

United Airlines

The United Airlines is one of the leading airlines of United States. United Airlines is a subsidiary of UAL Corporation having its corporate office in Chicago with the operations base in Elk Grove Township. Its largest hub point is O'Hare International Airport. This airport has daily 650 departures. United Airlines hub are also situated in Washington DC, Chicago, San Francisco, Los Angeles and Denver with the San Francisco International Airport having largest maintenance facility.

United Airlines operates more than 3,600 flights daily on United Express, United and Ted to more than 210 United States domestic and international destinations from its hubs in Los Angeles, Washington DC, Chicago, San Francisco and Denver. Out of the above three brands Ted is a low cost leisure brand. Its name is taken from last three letters of United. Ted is the only existing “airline-within-airline” in US. Ted Airlines was formed to compete with other low cost airlines in US. Ted serves its leisure destinations within the United States and Mexico with more than 240 flights by 57 aircrafts per day.

Having key global air rights in the Europe, Asia-Pacific region, and Latin America it is one of the largest international Air-carriers of United States. United Airlines is also a founding member of Star Alliance, which provides connections for its customers to 842 destinations in 142 countries in the world. It is also prominent in transatlantic, transcontinental and transpacific flights. It is the only Airline of US which flies its own air craft from mainland of US and it is the only US airline which has destinations in Vietnam and Kuwait.

United Airlines operates an extensive domestic route network in Western and Midwestern United States. It is one of the best airlines in the world with 56,000 employees and 460 aircrafts. United Airlines employees are well- trained, nice and give a very good customer-service which is important for any organization.

 
Contact Information of United Airlines
United Airlines Management
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IllitSuic
Location: Linguere, Alabama
Type of Airline: Domestic
Date: 01-02-2012
   
   
 
Summary
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african mango
Location: Linguere, Alabama
Type of Airline: Domestic
Date: 12-22-2011
   
   
 
Summary
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IllitSuic
Location: Linguere, Alabama
Type of Airline: Domestic
Date: 12-19-2011
   
   
 
Summary
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Incickykneexy
Location: Linguere, Alabama
Type of Airline: Domestic
Date: 12-06-2011
   
   
 
Summary
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Location: Moskow, Maryland
Type of Airline: International
Date: 09-09-2011
   
   
 
Summary
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Location: qJoFfYie, West Virginia
Type of Airline: Domestic
Date: 07-26-2011
   
   
 
Summary
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Location: ItfDzLLsVn, Nevada
Type of Airline: Domestic
Date: 07-24-2011
   
   
 
Summary
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Channery
Location: qXzrkMATxlt, Nebraska
Type of Airline: International
Date: 07-24-2011
   
   
 
Summary
Heck of a job there, it absloutely helps me out..
Kirsten
Location: Chicago, Illinois
Type of Airline: Domestic
Date: 01-06-2009
   
   
 
Summary
I had a ticket for a flight out of Chicago (Ohare) to Los Angeles (LAX) on a Sunday night. I got to the airport to find out that the flight had been overbooked and I was placed on a "confirmed awaiting seating assigments" list. Unfortunatly not enough people missed the flight, or volunteered to give up there seats so I was bumped off the flight. In this process of waiting for my seat I was confronted with rude employees, who didn't care to explain the situation to me. I am only 19 years old and I have never had this occur, I was very confused, and no one cared to help me with my questions. I tried explaining that I had school the next day and medication I needed to take in my luggage, yet the staff waited to tell me that I didn't make it on to the flight after the plane had already taken off. They got me on a flight the next morning, then told me I could choose between $575 or a free round trip flight. The rep told me that taking the $575 would be smarter, so I did. He then said United would put me up in a hotel room and pay for transportation there. I live with my family and wanted to go home so I asked for transportation money instead. The representative calculated how much a cab fare would cost to my town, and came up with $25 each way. He then gave me two $25 vouchers, one for the way there, one for the way back to the airport. I have no idea how much cabs cost and believed what I was told, and accepted the vouchers. When I arrived home the cab fare was $80, I was beyond mad. I am a college student who is very low on money, I can not afford to pay for OTHER PEOPLES MISTAKES. I had to take a cab to the airport the next morning which cost about $80 again. I talked to several people at the airport and all they told me was basically that since I had accepted the vouchers that there was nothing they could do about it. They also told me that since the economy is so bad that they can only give out $25 vouchers, and that I could call customer service but they would just tell me the same thing. How on earth is a hotel room and transportation equal to two $25 vouchers? When I got to LAX I had to get another cab since the person who was going to pick me up the night before had to work now. All these cab rides costed me around $250, once again, I am a college student who has very little money. So basicaly United screwed me over, I was unable to fly out on Sunday night, I missed school on Monday, I could not take my medication and now have to see a doctor to try and somehow fix this, I had to pay $250 in extra cab fares, I didn't have my clothing, mediciation, and other things I needed that were in my luggage which was on the plane, I was faced with several rude employees and I wasted hours of my time waiting at the airport. I will never fly United again and hope those of you reading this will choose a different airline as well. Thank you..
Russel Arnold
Location: Alton, Illinois
Type of Airline: International
Date: 12-17-2007
   
   
 
Summary
Overall, we were satisfied with the United Airline, service and the flight in excellent. Clean and comfortable plane. We also flew to San Francisco, Las Vegas then back to Australia and have no complaints at all. The fare was the cheapest I could find and would fly with United again...